Warranty information

Warranty Information for AutoParts Sri Lanka

At AutoParts Sri Lanka, we strive to provide quality parts and excellent service. Our warranty policy outlines the types of warranties available and the coverage for different items.

1. Manufacturer Warranty

Some of the parts we offer come with a manufacturer’s warranty. The terms and conditions of the manufacturer’s warranty will apply as provided by the original manufacturer. This warranty typically covers defects in materials and workmanship under normal use.

2. Reconditioned Parts Warranty

We also offer reconditioned parts that come with two different warranty options:

• One-Month Warranty: Certain reconditioned parts are covered by a one-month warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
• Three-Month Warranty: Some reconditioned parts are covered by a three-month warranty from the date of purchase. This warranty also covers defects in materials and workmanship under normal use.

3. No Warranty Items

Certain items and consumables do not come with any warranty. These include, but are not limited to:

• Consumable parts such as filters, belts, and brake pads.
• Items that are intended to be replaced regularly as part of standard maintenance.

Warranty Claims and Procedures

If you need to make a warranty claim, please follow these steps:

1. Contact Us: Reach out to our customer service team at [Insert Contact Information] with your purchase details and a description of the issue.
2. Inspection: We may require you to return the defective part for inspection to verify the issue.
3. Replacement or Repair: If the part is found to be defective and covered under warranty, we will either replace it or repair it at no cost to you.

Exclusions and Limitations

The following conditions are not covered under any warranty:

• Damage caused by improper installation, misuse, neglect, or accident.
• Parts that have been modified or altered.
• Normal wear and tear.

Disclaimer

This warranty policy is subject to change without notice. The terms and conditions of any specific warranty will be as stated at the time of purchase.

For any questions or further information about our warranty policies, please contact us at our email or WhatsApp

By purchasing from AutoParts Sri Lanka, you agree to the terms and conditions of this warranty policy. Thank you for choosing AutoParts Sri Lanka for your auto parts needs.